Case Studies

Recurring peak-hour downtime halted shipping and generated contractual penalties. Heterogeneous infrastructure with no centralized monitoring.

Migration to standardized infrastructure with Proxmox + Veeam, Zabbix implementation with 24x7 NOC, and contingency runbooks per branch.

Downtime reduced by 80%. Availability SLA maintained above 99.7% for 18 consecutive months. Estimated savings of BRL 340k/year in avoided penalties.

Legacy backup RPO of 24h put entire production batches at risk. Audit flagged non-compliance with regulatory requirements.

Backup redesign with Veeam, cross-plant replication, backup integrity monitoring with alerts and audit reports.

RPO reduced from 24h to 15 minutes. Regulatory compliance validated in external audit. Disaster recovery RTO reduced by 70%.

Each store operated as an IT silo: firewall, Wi-Fi, and POS with inconsistent configurations. Seasonal peaks brought down systems with no central visibility.

Network standardization (FortiGate + UniFi), centralized monitoring with Grafana, and per-store visibility dashboards. 24x7 support with SLA.

99.9% uptime during Black Friday and Christmas. 65% reduction in field tickets. New store provisioned in under 4 hours.

Electronic health records and imaging systems were unavailable for hours, affecting care delivery and posing regulatory risk. Manual backup with no restore testing.

Clustered Proxmox virtualization, automated Veeam backup with weekly restore testing. Perimeter security with FortiGate and clinical/administrative network segmentation.

Critical systems availability raised to 99.95%. Weekly validated restore with RTO under 30 minutes. LGPD and ANVISA/CFM regulatory compliance.